1. Introduction
Freebird99.com respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data and tell you about your privacy rights, and how the law protects you. It applies to information we collect in relation to:
- Our customers;
- Users of our website hats.com (the “site”);
- Employees or representatives of organizations who use our services or supply us with goods or services;
- People who contact us via any medium (e.g. by post, email, telephone or social media).
It is important that you read this notice, together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information. This privacy policy supplements the other notices and is not intended to override them. This version was last updated in May 2021. We reserve the right to update this privacy policy at any time.
2. Important information
Controller
-Freebird99.com, a corporation whose registered office is located at Rm6-18 ,No.8 Gaonxinsanlu Rd ,X i’an, 710075 China, is the controller of and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy policy). Our contact information appears in paragraph 8 of this policy.
Third-party links
– Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit
Payment
– freebird99.com accepts Credit Card and PayPal payments. Please be aware that there is always an inherent risk associated with transmitting any piece of information across the internet.
Privacy
– freebird99.com values and respects the privacy of this website’s visitors. Any personal information collected (by email, telephone or other service) will be kept strictly private and confidential, and will not be on-forwarded or sold to any third parties, or added to any mailing lists for any reason, without your express consent. Any electronic contact with freebird99.com will only be used for the intended purpose of providing millinery services to you.
Copyright
– Copyright of all content displayed on this website, and the millinery design of the pieces on this website, reside and remain with freebird99.com, unless otherwise specified, even after a piece is sold. The partial or full reproduction of this website, and the distribution or dissemination of any material contained on this website, is hereby prohibited.
3. What personal data do we collect and how are they processed?
Freebird99.com collects your personal data when you make a purchase, and also when you use our website, contact us or sign up for our newsletter.
If you are under the age of 18, consent from a guardian is required for us to process your personal data. By registering and/or making a purchase, you guarantee that you have consent from a guardian for us to process your personal data.
Of the personal data collected by freebird99.com, only necessary personal data is processed, and data is not stored longer than required. Each type of personal data is thus linked to a purpose and a legal basis to make it lawful for us to process your personal data. This is described below.
Legal basis means it is supported by law. Legal basis in this context demonstrates why it is necessary for us to process your personal data.
Personal data and contact information
- First and last name
- Invoice and delivery address
- Contact information such as e-mail address and phone number
- Date of birth/Social security number **
Purpose: Collected to process your order and deliver your products, and to enable us to send targeted offers which we believe is of value to you.
Legal basis: To achieve the purpose “to process your order”, the legal basis for processing your personal data is to fulfil a purchase agreement between freebird99.com and you, as the customer, when you make a purchase from us. To achieve the purpose “to send targeted offers”, the legal basis is to satisfy freebird99.com’s legitimate interest to develop its business.
Storage period: Until the purchase is completed (including delivery and payment) and during a reasonable time thereafter, or up to seven years for personal data processed.
Payment details
- Credit and debit card details (card number, validity date and CVV code)
Purpose: Collected to enable the payment service suppler to confirm and verify your identity when you pay for your order.
Legal basis: Your payment details are not processed or stored by freebird99.com, as only the payment service provider has access to your payment details. The payment service provider is thus personal data controller for this type of data. It is not necessary for us to process the data.
Storage period: Not stored by freebird99.com.
Information about the products you have purchased
- Details related to the products you have bought
Purpose: Collected to manage any returns and complaints and to assist you with customer service cases.
Legal basis: Necessary in order to comply with applicable legislation related to the purpose.
Storage period: Until the purchase is completed (including delivery and payment) and during a reasonable time thereafter, or up to seven years for personal data processed.
Information about how you interface with freebird99.com
- How you use our services
- Response times for webpages, downloading errors etc.
- How you entered and exited the service
- Delivery notifications when we contact you
Purpose: Collected to improve our services, enhance products and functions and for general business development purposes.
Legal basis: Necessary to satisfy Hatstore’s legitimate interest to evaluate our services and improve and develop the business.
Storage period: From collection and for a reasonable time thereafter.
Device data
- IP address
- Language settings, web browser settings, geographical location, time zone etc.
- Operating system, platform, display resolution etc.
Purpose: Collected to enable risk analysis and prevent fraud.
Legal basis: Necessary to satisfy freebird99.com’s legitimate interest of troubleshooting and developing the business.
Storage period: From collection and for a reasonable time thereafter.
4. How do we protect your personal data?
Freebird99.com uses encrypted communication via Secure Socket Layer (SSL) to ensure that your personal data is protected when you make a purchase from us. Credit card details are only processed by the payment service provider in a secure and encrypted connection.
We also protect our websites and other systems through technical and organisational measures against loss, destruction, access, modification or dissemination of your personal data by unauthorized persons.
5. With whom do we potentially share your personal data?
Your personal data is only processed by freebird99.com and selected third parties, as described below.
- Logistics and delivery companies: freebird99.com share your personal data with logistics and delivery companies to be able to handle and deliver your order.
- Payment service providers and similar providers: Your personal data is potentially shared with credit reference agencies and providers of similar services, with the purpose of enabling them to assess your creditworthiness when you apply for certain payment methods offered by us, and to confirm your identity and address.
- Authorities: freebird99.com may be required to provide necessary information to authorities such as the police, the Chinese Tax Agency and other authorities, if we are obliged to do so by law.
- Marketing services agencies: freebird99.com may share your personal data with marketing services agencies in order to send targeted promotions to you.
- Subcontractors and other suppliers: freebird99.com may share your personal data with subcontractors and other suppliers in performing our obligations to you.
Your personal data will not be shared with unauthorised persons. We never sell or exchange your personal data with third parties.
6. What rights do you have?
- Right of access: You have the right to obtain information about what personal data we store about you. We are transparent in how we process your particular personal data and you are welcome to contact us in this regard.
- Right to rectification: You have the right to obtain rectification of inaccurate personal data. You furthermore have the right to request limited processing of your personal data during the time it takes for us to verify and rectify the data.
- Right to withdraw consent: You have the right to withdraw your consent at any time. Read more about how to withdraw your consent in relation to newsletters and SMSs in our purchasing terms and conditions.
- Right to erasure: You have the right to request erasure of your personal data. Hatstore may, however, be prevented from erasing all data, due to obligations under accounting and tax legislations.
- Right to object: You have the right to object to processing of personal data which is based on balance of interests. For Hatstore to be entitled to continue the processing of your personal data, we must demonstrate a legitimate interest which weighs heavier than your interests and rights.
- Right to data portability: You have the right to request that your personal data be transmitted to another personal data controller (so-called data portability). This applies if our right to process your personal data is based on your consent or fulfilment of a contract with you. A precondition for data portability is that the transmission is technically possible and carried out by automated means.
To exercise your rights, please contact us at service@freebird99.com .
7. How do we use cookies?
Freebird99.com uses cookies to provide the best possible experience on the website. To learn more about how we use cookies, please read our Cookie policy .
8. Contact Information
For any questions about how we process your personal data, or to exercise your right, please contact us at service@freebird99.com ,or write to us at the following address :
Mr. Liang Huang
Rm 6-18 ,
No.8 Gaoxinsanlu Rd,
Xi’an , 710075 ,China
Telephone number : +86-29-88443906